Business : Business Communication

Packed with fascinating cases, cultural awareness scales, communication style tests and practical tips, this lively guide will help anyone - of any nationality - to become a better communicator. Whether you're planning to give a presentation to a cross-cultural group or about to negotiate with an overseas client, Bridging the Culture Gap will ensure that your cultural awareness antennae are well tuned. more...

Price: $35.00

An easy to understand look at different communication issues and methods. A communication model, listening, body language, non verbal communication, open - closed questions, feedback, interviews, questionnaires. Contains case studies. Popular text book for colleges. Perfect bound, 190x250mm publication, 96 pages Contents include: Communication defined Personal Communication Visual - verbal tactile Face to face Personal appeal A Communication model Some Communication terms Communication styles Self image, Attitudes Image Business Communication What is business communication The telephone Discrimination Moments of truth Public relations Press releases Speeches Letters and reports Feedback, Questions, Signals Clarifying Feedback Responding Reflective listening Open Questions Background signals Barriers Meetings, Interviews, Negotiations The first meeting Meetings - some rules How to interview Body language Negotiation Creative negotiation The process of negotiation Case studies Work place communication Measuring sales communication more...

Price: $24.95

Introduces a multidisciplinary approach to business communication, viewed as discourse, and its development as an international field of research and practice. This book promotes debate and enquiry on several competing issues, emerging from fieldwork in a variety of business contexts. more...

Price: $120.00

As part of the Janus Performance Management System, “Career Planning & Developing Future Performance” is a practical 36-page workbook that describes the career planning approach that can be taken by the manager and the appraisee to prepare for the employee's own future growth and development. As effective people planning is a fundamental part of best practice organisations' culture and procedure, discussing career development provides a vital results-oriented means of assessing performance and potential. more...

Price: $17.50

As part of the Janus Performance Management System, “Coaching for Performance Excellence” is a practical 40-page workbook that provides a step-by-step guide to effective coaching throughout the performance appraisal process. This module is designed to help monitor individual progress toward achieving their performance objectives, provide constructive feedback, and assist in the process of actively involving employees in reviewing their performance, and intervening where necessary using coaching. more...

Price: $17.50