Business : Business Communication

Find out what you need to know EVERY time with The Art of Asking Questions eReport. Every so often, there comes along a taciturn coworker, a stalwart boss, or an indecisive client. With each, there is one obstacle blocking your plan, your raise, or your ability to close a sale: Communication. What can you do to crumble the walls that are blocking your lines of communication with these people, and, for that matter, anyone else? The answer lies in the Art of Asking Questions! What do you think about this project? Can you support this decision? What can I do to help you? How would you deal with this problem? What’s your objective? How do you feel about this? The world is full of questions: good questions, silly questions, important questions, offensive questions. Questions can build rapport and trust, or foster suspicion and discord. Questions can open up a conversation, or slam it closed. Questions can generate information, or send the conversation shooting off on a tangent. Questions are the heart of communication. They pump fresh life into conversations. Asking good questions = Getting the right answers. Asking good questions is particularly important in organizations where working together to achieve a common purpose is dependant upon the members of the group, and their ability to understand one another clearly. Asking questions about how things are done, why they’re done, who’s responsible for doing them, and when they’re due, form the basis of organizational effectiveness. Imagine launching a new product, putting together a budget, improving a process, implementing a new policy, or reviewing employee performance without asking questions. The Information Age could not exist without questions. The Art of Asking Questions eReport will help you understand how to use questions to improve your communication, what types of questions to use, when to use them, and the strategies and techniques of artful questioning. I, Dr. Tony Alessandra, have decades more...

Price: $7.95

This Assertiveness Skills Rapid Skill Builder booklet explores the subject of assertiveness and offers a whole process to help all individuals to build skills in this critical area. more...

Price: $9.50

This work captures the essence of the evolutionary patterns of human communication, provides the reader with their own unique communication style and offers tips on improving their influence with others. more...

Price: $28.00

Discover how to connect with and inspire employees throughout an organization. Improve your leadership skills -- even if you aren't a "natural" communicator -- with a specific communication strategy that anyone can use. Authors Matha and Boehm present research showing that all managers can improve performance by using the principles outlined in Beyond the Babble . They explore why communication is crucial, how and when to do it, how to embed it in an organization's culture, and how to measure results. They also show how internal communications professionals can improve an organization's communication to the outside world. Bob Matha (Chicago, IL) has 30 years of experience in business communications as a consultant and executive. Macy Boehm (Chicago, IL) has spent 15 years in business communications. Matha and Boehm are principals of Basics 3, a leadership communications consulting firm, and also serve as senior internal communications advisors to clients of Ogilvy Public Relations Worldwide. more...

Price: $27.95

Presenting unbiased information about borrowing money and an understandig of the processes involved, this easy-to-read, step-by-step book will help you avoid costly credit mistakes and show you how o protect one of your most prized assets ---your credit! more...

Price: $14.95